April 2021

In the latest Mobile Experience Snapshot for Peru, Entel won in three out of the five metrics tested, including the highest Excellent Consistent Quality and both the fastest median download and upload speed. While Movistar had the highest Core Consistent Quality at 79.8%, Claro narrowly beat Movistar in the latency category.

Entel had the highest Excellent Consistent Quality

In Common Coverage Areas across Peru, Entel had the highest Excellent Consistent Quality with 59.9% of subscribers having a network experience suitable for use-cases like 1080p video streaming, real-time mobile gaming or HD video calling. Movistar placed second at 49.5%, lagging by about 10% behind Entel. This was followed by Claro with an Excellent Consistent Quality of 40.0% and Bitel was in last place trailing Claro by almost 14% at 26.2%.

For Core Consistent Quality - Tutela’s metric for measuring network experience suitable for use-cases like SD video streaming, social media sharing and web browsing, no operator reached the 90% threshold; however, Movistar was in first place at 79.8%. Entel was in second place with a Core Consistent Quality of 75.5% followed closely by Claro at 74.7%, while Bitel lagged far behind at 55.7% with almost a 24% gap between first placed Movistar and Bitel.

Entel had the fastest download and upload speed 

Entel was the winner in the speed test category as well with a median download speed of 13.8 Mbps, closely followed by Claro with a median transfer speed of 12.0 Mbps. Movistar placed third with a speed of 10.9 Mbps while Bitel placed last at 7.5 Mbps.

In terms of upload speeds, Entel had a median speed of 7.6 Mbps followed by Movistar with 6.7 Mbps. Claro placed third with an upload throughput of 6.4 Mbps while Bitel again placed last with a median speed of 4.1 Mbps.

Claro had best latency result on a 4G network

In the latency test, Claro narrowly beat Movistar for the most responsive network with a median one-way latency of 53.7 ms while Movistar had a latency of 53.8 ms. Bitel was in third place with a median latency of 57.9 ms while Entel placed last with a latency of 66.3 ms.

Our findings for Peru are based on 27.5 billion network quality measurements including 1.87 million speed tests in between January and March 2021. Our latest complimentary Mobile Experience Report is available to download from the Tutela Insights portal.