Tutela collects many statistics and measurements, but we do not collect any personal information that is directly attributable to individuals. Our products and services do not require user identification. We take both commercial and technical steps to ensure that our datasets are not used by Tutela, our partners, or our customers, to identify individuals. 


Why we collect data. 

We collect data so that we can help companies in the mobile industry better understand their networks, understand trends in user and device behavior on aggregate, design effective marketing campaigns, and research cyber security vulnerabilities. We typically use data to identify areas where there are poor WiFi or cellular signals so that wireless carriers can fix their network issues and improve performance for their subscribers. 

How we collect data.

Our research showed that users did not want to install more applications on their devices to collect data, but were happy to provide pseudo-anonymous data if it helped to reduce advertisements, improve mobile signals, and if it did not affect their experience or device performance. Our software runs in the background of popular mobile apps and games to collect data.

All of our mobile application and games partners are required to provide disclosures and permission requests to their users to enable pseudo-anonymous data collection and abide by all relevant global privacy legislation.

We are committed to helping you opt-out of the Tutela data collection service. This page provides several options on how to revoke and deny our mobile application permissions - which is the most effective form of Tutela opt-out. Note that we are normally unable to revoke the provided permissions and consents on your behalf. This is because our data doesn’t contain any record of your identify or who you are.

If you are uncertain if one of your existing mobile apps runs Tutela’s service please contact the publisher directly or review their privacy policy.

 Tutela Opt-Out.

Tutela is unable to collect data without having the end user opt-in by accepting application permissions and any other consent configured by our application partners. Procedures are also provided to support individuals to opt-out at any time.

Opt-Out Options

1. End users may at their option uninstall and stop using applications, which have requested data permissions. Tutela’s software will be uninstalled along with our partner application.

2. End users may at their option restrict an application or a group of applications from collecting location data. Tutela’s service will not initialize and no data will be collected if location permission is not enabled for that app.

Android Location Turn-Off

Android (6.0 / Marshmallow and higher) - In order to disable the collection of Precise Location Data on Android, you may turn Location off for the applicable App via the menu “Settings > Apps > [applicable App] > Permissions > Location”. Then turn off the “Location” button.

iOS Location Turn-Off

In order to disable the collection of Precise Location Data on iOS, you may turn off Location Services for the applicable App via the menu “Settings > Privacy > Location Services”. Then select the applicable App and set the “Share My Location” status to “Never”. Please see additional information from Apple here: https://support.apple.com/en-us/HT203033

3. End users can revoke specific permissions previously provided to an application 

a. Android (6.0 / Marshmallow and higher) - In order to disable the collection of Precise Location Data on Android, you may turn Location off for the applicable App via the menu "Settings > Apps > [applicable App] > Permissions > [Applicable Permission]". Then turn off the "Location" button.

b. iOS (8.0 and higher) - In order to disable the collection of Precise Location Data on iOS, you may turn off Location Services for the applicable App via the menu "Settings > Privacy > Location Services". Then select the applicable App and set the "Share My Location" status to "Never". Please see additional information from Apple here: https://support.apple.com/en-us/HT203033

4. End users may at their option specifically opt-out of providing Advertiser ID:

a. Android – You may opt out of personalized app ads via the "Settings > Google > Personal info & Privacy > Ads > Opt out of Ads Personalization"

b. iOS – You may limit ad tracking via the "Settings > Privacy > Advertising > Turn on Limit Ad Tracking". Please see additional information from Apple here: https://support.apple.com/en-ca/HT202074

c. Digital Advertising Alliance offers a third party opt-out procedure, which restricts Tutela’s collection of Advertiser ID. Visit: http://youradchoices.com/appchoices


Data Protection Officer.

Please contact Tutela’s Data Protection Officer with any questions. We ask that you limit these messages to only contain information about you that you are willing to share with Tutela. Responses pertaining to data from your mobile may be limited due to the pseudo-anonymous nature of our data set and the identification limitations that places on Tutela.

data.protection.officer@tutela.com

 


 

Reviewed and approved, on the basis of a Privacy Impact Assessment, by: 

David H. Flaherty, Ph.D.
Privacy and Information Policy Consultant
David H. Flaherty Inc.

 

About David Harris Flaherty 

David Flaherty is a specialist in the management of privacy and information policy issues. He served a six-year, non-renewable term as the first Information and Privacy Commissioner for the Province of British Columbia (1993-99).

As a consultant since 1999, Flaherty’s services for clients have included strategic advice on the management of privacy issues and of relationships with privacy authorities, privacy advocates, and the general public; conducting overall assessments of privacy compliance (privacy reviews, audits, site visits, knowledge transfer); preparing Privacy Impact Assessments; helping to manage and prevent privacy breaches; and developing on-line privacy training and other privacy risk management tools.

David has been a member of both the External Advisory Committee to the Privacy Commissioner of Canada (from the Committee’s inception in 2004 till his resignation in early June, 2014) and the expert external advisory board for the BC Office of the Information and Privacy Commissioner since its inception in January 2011. Since 2000, he has been the Chief External Privacy Advisor to the Canadian Institute for Health Information (CIHI). He has also been a Director of MAXIMUS BC Health Inc. since its inception in 2005 as a service provider to the BC Ministry of Health Services through Health Information B.C.

In June, 2013 the Electronic Privacy Information Centre (EPIC) in Washington, DC honored Flaherty with a Lifetime Achievement Award for his work on privacy protection. In October, 2014 the Privacy and Access Council of Canada named him a Fellow, Access and Privacy Professional. In 2017 the University of Victoria conferred on him an honorary Doctorate of Laws.