Between October 1 and December 31, 2017, we gathered over 37 million data records to assess network performance among Italy’s four mobile providers. By taking into account speed, latency, jitter and packet loss, it was clear that TIM provided the best overall network performance with good performance across all these areas.
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In contrast, the three network fell down on upload and download speeds and latency which could slow down the user experience. That said the three network did relatively well on packet loss performance in contrast to Vodafone which fell down significantly in this category.
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About our testing
Tutela tests mobile networks by crowdsourcing anonymous sensor data from hundreds of millions of Android and iOS mobile users across the world. This enables us to collect billions of measurements every day and gain a real-world understanding of the mobile experience that mobile users are getting - not just in major towns & cities, but in all parts of the world.
Our testing methodology is designed to simulate typical user mobile behaviour, such as downloading a photograph or web page, rather than measuring the maximum performance, such as the peak download speed during a very large file transfer (which very few users will achieve) so that we can understand a typical user's experience.