Comparing mobile experience throughout Brazil

As the largest country in South America, you might expect it can be difficult for one mobile operator to dominate the majority of regions across the country, and according to our research, you’d be right.

With reports that the citizens of Brazil are beginning to shift from prepaid cell lines to postpaid subscriptions (prepaid lines fell by 17.7m and postpaid grew by 11m May ‘17 - May ‘18), likely the result of a drop in charges for connections between operators, but also because of the fact that more and more people are using data to communicate and using more data on average, now appears to be an important moment for network operators in the country to reach the top spot for real-world download speeds.

To understand which mobile operators are performing best and why, we took more than 7 million mobile speed tests in June and calculated the average speeds users are getting on each network. We test mobile networks in a way that represents the day-to-day usage and experience of real-world mobile users, such as accessing websites or downloading and sending images (not the peak speeds under test conditions), so we can see what a typical user is experiencing on any given network.

Key findings from our testing:

  • Considerable difference between download speeds between the north and south
  • Vivo and Claro battling to lead 4G real-world speed performance across regions
  • Vivo, TIM and Oi take the top spot in various regions across Brazil 


Overall (3G + 4G): TIM and Claro leading in 20 out of 26 regions

We analysed performance in each region and found big differences in which operators placed first for download speed.

Our first map below illustrates the best performing network for download speed by region (across both 3G and 4G connections), showing Claro, Oi, TIM and Vivo each with regions across the country where they claim the top spot.

TIM and Claro dominate most of this map, indicating that their subscribers are, on average, getting a faster download speed during normal mobile usage.

Brazil 3G + 4G Download Rank Map June


4G : Vivo and Claro take the lead in most regions

Our second map below shows the fastest average network for 4G download speeds by region. Claro lead in 10 regions across the country including Sao Paulo, and Vivo take second place with the fastest download speeds in 9 regions including Minas Gerais, the second most heavily populated region of Brazil, with average download speeds on 4G of 11.84Mbps. Interestingly, Oi, who place fourth overall in our download speed tests, report the fastest network in Rio de Janeiro, clocking average speeds on 4G of 14.22Mbps in the tourist hotspot, as well as leading other regions across the country for download speed.

Fastest Average Operator per Region - 4G only

Brazil Download Rank Map June

Minas Gerais - Real-World Download Speed Test Results

Minas Gerias Brazil june speeds


São Paulo - Real-World Download Speed Test Results

Sao paolo brazil june speeds


Claro fastest overall

Agencia Brasil recently released a report showing the market share of each operator in the country, with Vivo the market leader reporting 31.9% of the lines, followed by Claro at 25%, then TIM with 24.25% and finally Oi 16.5%. Despite their high market share, our network tests for June actually placed Vivo in third place for download speeds overall, reporting averages of just 6.39Mbps across both 3G and 4G, behind both TIM and Claro who scored 7.22Mbps and 8.02Mbps respectively.

Brazil speeds


4G speeds are falling behind in the north

Further analysis into average download speeds across all operators appears to highlight a stark difference between 4G speeds for those in the north of the country and those in the south. Unsurprisingly, Sao Paulo reports the fastest average download speeds across all networks, where users can expect speeds of 12.10Mbps and Roraima brings up the rear, where users get by on just 4.20Mbps.

Brazil 4G Download Speed Map June

This could be explained by the fact that many major hosting service providers (including Amazon Web Services, Microsoft Azure and Google) have significantly more infrastructure presence in the south, and therefore many applications and websites running on this infrastructure could therefore be slower in the north. It’s worth bearing in mind that these are still the real world speeds users will be receiving for typical usage and will no doubt have an impact on customer experience.


Data Facts - June 2018

  • 1,350,884,203 measurements
  • 7,180,440 speed tests
  • 313,310,653 response tests
  • Over 10 million users



Discover all reports and analysis with Tutela Insights

Tutela Insights is our exclusive online portal which hosts all of our complimentary and premium reports and data products.
  • Reports showing mobile network quality split by country
  • Powerful tools to analyse and drill-down into our data
  • Raw data with direct database access and data extracts