November 21st 2019

In the highly competitive Benelux telecoms space, Belgium comes top for Excellent Consistent Quality, Tutela’s metric that represents how often users with a signal get a connection good enough to stream 1080p video, conduct group HD video calls and engage in online real time mobile gaming. This is according to a new report released today by the independent crowdsourced mobile data company, which also highlighted Proximus Belgium, T-Mobile Netherlands and Tango and Post jointly in Luxembourg as having the highest Excellent Consistent Quality in their respective markets.

Other key findings for the report include:

• Mobile network experience in the highly urbanized Benelux region is some of the best in the developed world — the lowest Excellent Consistent Quality of any operator is 83.7%, which, for comparison, is better than the best-performing operator in all of the United States. 
• Belgium’s Proximus delivered the best Core Consistent Quality in the report, showing that over 99% of the time, when its users have a signal, the network connection is good enough to do things like stream standard-definition video or use social media. 
• Operators in the Netherlands did particularly well for download throughput, with Vodafone recording the fastest median download throughput of any operator in test — a blistering 31.1 Mbps. However, Dutch operators had some of the slowest upload speeds in the report, and other factors, such as a relatively high packet loss, meant that the Netherlands only placed second for Consistent Quality. 

Tom Luke, VP at Tutela commented: “We have consistently found the Benelux region to have some of the world’s best mobile networks. All three individual countries ranked in the top 10 globally for Excellent Consistent Quality in our annual global report, and these results show why -- every operator, without exception, competes at an elite level. T-Mobile in the Netherlands and Proximus in Belgium both stand out in Tutela’s testing, not just as a leader in the region, but also as providing some of the best mobile experiences in the world.”

The full report is available here.