Nokia has selected Tutela, an independent mobile quality measurement company, to provide key insights into mobile user experience globally.
Tutela Technologies is a Canadian crowdsourced mobile data company with headquarters in Victoria, British Columbia. Tutela collects and aggregates anonymous network performance and usage data from over 250 million mobile devices across the globe from software running in the background of more than 3,000 popular mobile applications.
The agreement will provide Nokia with access to Tutela’s crowdsourced data from over 300 million mobile phones worldwide. This data will enable Nokia to help operators understand how users are experiencing the network, and inform future network improvement strategy such as increasing coverage and capacity.
According to Nokia, crowdsourced data deliver important source of insight into network performance, offering additional perspective on user experience and network quality based on real-world conditions. Combining this insight with Nokia’s existing analytics solutions and services expertise will help to improve the planning and performance optimization of 5G and LTE networks.
Ari Kynaslahti, Head of Product Management, Mobile Networks, Nokia
Customer experience is increasingly important with the rise of streaming video, mobile gaming, and the advent of new 5G use cases. Tutela provides a comprehensive set of data and valuable insights to help us benchmark and optimize the Quality of Experience.
Tom Luke, VP, Tutela
By combining Tutela’s crowdsourced data with Nokia’s portfolio of tools for modernizing networks and ensuring quality, we look forward to providing operators with new insights to allow them to measure and improve their end-to-end quality of experience
